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UX Research Icon

UX Research

Understanding user emotions and behaviors through interviews, workshops and usability testing.

Information Architecture Icon

Information Architecture

Structuring content into logical, intuitive systems that enhance user understanding and navigation.

Analytics Icon

Data Analytics

Analyzing data patterns, exploring trends and user behaviors to support data-driven decision-making.

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"Kinga was my guide, sharing her vast knowledge and helping me run user tests. Her dedication and empathetic approach made working with her an absolute pleasure.
Kinga is truly passionate about optimization and has a deep understanding of user behavior."

– Tomek, Product Designer

"What truly sets Kinga apart is her deep empathy and commitment to understanding users' real needs and challenges. She doesn’t just gather insights and feedback - she actively listens, asks the right questions and translates findings into meaningful improvements. On top of that, her ability to coordinate projects and maintain clear, detailed documentation keeps everything running smoothly."

– Klaudia, Product Owner

"One of Kinga’s standout qualities is her adaptability. Whether navigating a fast-paced environment or shifting priorities, she consistently remains focused and resourceful, delivering high-quality outcomes under any circumstances. Her deep understanding of business needs and the way her work impacts the organization is evident in every project she undertakes."

– Piotr, CTO

Look at what I’ve done

AI feedback script

AI script improving feedback quality

Goal: Using new technologies and product documentation to automatically classify feedback and enrich it with contextual information - speeding up Design team work.

Effect: Less manual work when linking feedback to current or potential projects. Faster understanding of requests - especially for new and less experienced employees - thanks to instantly available detailed descriptions and references.

Prioritization board

User needs prioritization board

Goal: Aggregating feedback from multiple sources - users and internal teams such as Sales, Marketing and Customer Service - to identify the most common needs, uncover market gaps and benchmark innovative ideas against them.

Effect: Improved strategic clarity and more effective initiative prioritization - driven by a clear single-value indicator and its breakdown into key factors like impact, effort and current module assessment by users.

Adoption board

Adoption dashboard

Goal: Providing an interactive, dynamic report to explore product adoption across multiple dimensions - including breakdowns by features, modules, use cases, as well as user segments.

Effect: Better understanding of pricing package fit and upselling effectiveness - valuable input for shaping new pricing strategies.

AI feedback script

Menu redesign for marketing automation app

Goal: Simplifying the main menu to make navigation faster and more intuitive.

Effect: Improved user orientation by aligning structure with users’ mental models and language. Reduced cognitive load thanks to applying core usability and information architecture principles. Clearer understanding of the product’s modules and connections by clients, leading to increased adoption of underused features and more efficient usage overall.

Personas project

Personas and ICP for SaaS product

Goal: Segmenting clients and defining personas as well as Ideal Client Profile based on usage patterns, characteristics of the businesses and operating environment.

Effect: Sharper targeting, clearer communication and better product strategy alignment across entire organization - from Sales and Marketing to Product and Design teams.

Exam journey mapping

Exam process redesign

Goal: Maping the entire examination experience - from preparation to certificate delivery - for students, teachers and school administration - addressing key pain points and eliminating inefficiencies for all parties.

Effect: Streamlined flow and communication tailored to students' needs and preferences. Real-time monitoring to continuously identify and improve weak spots in the process. Easy implementation of further change iterations based on the full process graph.

Internal booking system

Internal booking platform with classes documentation

Goal: Designing new platform for managing specialist classes, aligned with the broader product ecosystem through a shared Design System. Focusing on gradebook and calendar features.

Effect: Comprehensive scheduling and classes documentation system, with modular components that can be reused across other parts of the organization.

Pricing page

Pricing page design

Goal: Clearly communicating plan offers, limitations, upcoming features and long-term subscription discounts in a user-friendly web app format.

Effect: Improved user understanding of available plans and product roadmap.

Prototype for testing

Interactive prototype for usability testing

Goal: Creating clickable prototype to validate key flows before development. Providing a clear interaction model for developers.

Effect: Ability to quickly test designs without developer implementation - reducing risk and enabling early identification of usability issues. Alignment on user flows and interactions across stakeholders.

Hiring form

Dynamic hiring form with PDF generation

Goal: Transforming static spreadsheet into a fully functional form with automated PDF generation and cloud-based data archiving and storage, streamlining the hiring process.

Effect: Faster process due to automatic generation of required documents - eliminating hard, non-intuitive steps. Fewer documentation errors - thanks to dynamic fields and validation, also reducing the need for time-consuming corrections.

VR public speaking trainer

VR feedback design

Goal: Designing guidance and feedback mechanisms to help users with glossophobia develop effective public speaking habits.

Effect: Intuitive user flows and engaging interaction patterns, grounded in user interviews and academic research - ensuring that the experience is engaging and effectively supports development of public speaking skills and builds user confidence, as well as persuasive skill, over time.

Board game analysis

Boardgames popularity analysis

Goal: Visualizing boardgame design trends based on data from BoardGamesGeek - the most popular global board gaming portal - using its Top 1000 ranking.

Effect: Insights into player preferences and genre dynamics, including the most suitable mechanics for specific game category. This analysis serves as groundwork for future project development.

AI feedback script

Employee experience data processing

Goal: Transforming raw survey data from 1000 respondents into an insightful, accessible visualizations. Including NPS calculations and statistical significance verification.

Effect: Clear charts and comparisons that help readers quickly spot significant differences and grasp key trends.

AI feedback script

Report on mobile app usage during the pandemic

Goal: Analyzing passive mobile data to explore how user behavior and app engagement patterns shifted throughout the COVID-19 pandemic.

Effect: Published article highlighting category-level changes, time trends and adaptation patterns across different user groups.

Your photo

I’m a UX Architect, Cognitive Specialist, and Data Analyst passionate about turning complex ideas into simple, intuitive digital solutions.

My background in Business Psychology and Human-Computer Interaction helps me bridge the gap between user needs and business goals - with data always leading the way.

What can I do for you?

UX Research

Service Design / UX Research

Helping your product meet real user needs through proper research - using proper methodologies, mapping jobs to be done and customer journey, conducting qualitative and quantitative tests.

Gain actionable insights to optimize the UX and drive product success.

Deliverables: User testing and interviews reports, highlighted pain points and success areas, UX improvement recommendations

Outcomes: Enhanced usability, reduced design risk, increased conversions through smoother user flows

Data Analysis

Data Analysis

Transforming raw data into clear dashboards and strategic insights.

Discover hidden patterns to empower smarter and faster decision-making.

Deliverables: Dashboards, analytical reports with data visualizations and verified hypotheses

Outcomes: Clear and actionable insights to reduce risk and strengthen arguments with facts – not opinions

Automation

Automation

Automating workflows and optimizing manual processes using AI and Python scripts.

Delivering faster operations and enhanced efficiency through tailored automation solutions.

Deliverables: Python scripts, dynamic forms and other simple apps, custom automation workflows

Outcomes: Reduced manual effort and costs, streamlined operations and error prevention

Let’s discuss how optimized processes, smart data, and user-centered strategies can transform your business.
Schedule a free 30-minute online meeting.

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